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      • Cybersecurity
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      • About us
      • Our team
      • User Agreement
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    • Contact Us
  • Home
  • Solutions & Expertise
    • Cybersecurity
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    • Cloud & Data Backup
    • Custom IT Solutions
  • Company
    • About us
    • Our team
    • User Agreement
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  • Contact Us

Terms of Service (TOS)

Effective Date: 06/09/2024


Welcome to Salesflow! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.


Definitions

  • "Company" refers to Salesflow, registered under EU and Romanian law.
  • "User" or "You" refers to any person or entity using our services.
  • "Services" refers to the services provided by Salesflow, including but not limited to consulting, strategic partnerships, and IT solutions.


Use of Services

  • Eligibility: You must be at least 18 years old to use our services.
  • Account Registration: You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information.
  • Prohibited Conduct: You agree not to misuse the services, including but not limited to engaging in illegal activities, violating the rights of others, or disrupting the services.


Payment and Fees

  •  Pricing: Salesflow does not display fixed prices on our website as services are customized based on the needs of each client. Fees will be determined after consultation and will vary depending on the specific services and partners involved. All fees and payment terms will be clearly outlined and agreed upon in a separate contract before services begin. 
  • Billing: Invoices will be sent electronically, and payments are due within 15 days unless otherwise specified.
  • Late Payments: A late fee may apply if payments are not made on time.


Intellectual Property

  • Ownership: All content provided by Salesflow, including text, graphics, and logos, is the intellectual property of Salesflow or its partners.
  • License: Users are granted a limited, non-exclusive license to access and use the services for personal or internal business purposes.


Termination 

  • Termination by User: You may terminate your engagement with Salesflow at any time by providing written notice. Since Salesflow acts as a connector and consultant, termination of services provided by our partners must be arranged directly with the service providers, subject to their individual terms and conditions.
  • Termination by Salesflow: Salesflow reserves the right to terminate its consultancy or advisory services if the terms of engagement are breached or for any other significant reason. Note that Salesflow cannot directly terminate or suspend services provided by third-party partners; this must be handled through the respective service provider’s termination process.


Limitation of Liability

  • No Warranty: Salesflow acts as a connector and consultant and does not provide direct services. As such, any services recommended or facilitated by Salesflow are provided by third-party partners. Salesflow makes no warranties, express or implied, regarding the services delivered by these partners. Users are encouraged to review the terms and warranties provided by each service provider.
  • Limitation: Salesflow will not be liable for any indirect, incidental, or consequential damages arising from the use of services provided by third-party partners. Salesflow’s role is strictly advisory, and responsibility for service delivery and performance lies with the chosen service provider.


Indemnification

You agree to indemnify and hold Salesflow harmless from any claims, damages, or expenses arising out of your use of the services or violation of these terms.


Governing Law

These terms are governed by the laws of Romania, and any disputes will be resolved in the courts of Bucharest, Romania.


Changes to Terms

Salesflow reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.


Contact Information

For any questions about these Terms of Service, please contact us at contact@salesflow.tech.

Privacy Policy (GDPR Compliant)

Effective Date: 06/09/2024


Introduction

Salesflow is committed to protecting your privacy and ensuring that your personal data is handled in accordance with GDPR. This Privacy Policy explains how we collect, use, and safeguard your information.


Data Controller

Salesflow, registered in the EU, acts as the Data Controller for the personal data collected and processed.  The GDPR defines personal data as information about an identifiable natural person. This broad definition includes personal data (such as an individual's name or contact details) and data that can be used to identify an individual indirectly (such as an individual's IP address). 


Data Collection

  • Information We Collect: We may collect personal data such as your name, email address, phone number, and business details when you interact with our services.
  • How We Collect Data: Data is collected directly from you through forms, emails, or when you use our services.


Purpose of Data Processing

  • Service Delivery: To provide and manage our services.
  • Communication: To communicate with you regarding updates, marketing, and customer support.
  • Improvement: To analyze and improve our services.


Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific purposes.
  • Contractual Necessity: To fulfill a contract with you.
  • Legitimate Interests: For our legitimate business interests, such as improving services.


Data Sharing

We may share your data with third parties under the following circumstances:

  • Service Providers: To third-party vendors who assist in providing our services.
  • Legal Obligations: When required by law or to protect our legal rights.


International Data Transfers

Salesflow operates globally, and your data may be transferred to and processed in countries outside the EU. We ensure adequate safeguards are in place to protect your data.


Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.


Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by law.


Your Rights

Under GDPR, you have the following rights:

  • Access: To request a copy of your personal data.
  • Rectification: To correct any inaccuracies in your data.
  • Erasure: To request the deletion of your data.
  • Objection: To object to the processing of your data.
  • Portability: To request your data in a structured, machine-readable format.


Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.


Contact Information

For any questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at cotact@salesflow.tech.

Salesflow operates in compliance with the GDPR, ensuring your data is handled securely. For more details, please refer to our Privacy Policy. 

Copyright © 2024 Salesflow SRL - All Rights Reserved.


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